Frequently Asked Questions
Express Same-Day orders arrive within 90 to 120 minutes of placement. For standard delivery, you can select convenient morning (8 AM – 12 PM) or evening (5 PM – 9 PM) time slots.
All retail orders with a subtotal of ₹499.00 or higher automatically qualify for free standard delivery. The cart drawer displays a live tracker showing how much more you need to add to reach the ₹499 threshold.
Yes! You have a 30-minute window from placing your order to cancel with 1-click in your account for an immediate 100% refund. You can also update delivery notes or reschedule time slots at zero extra cost.
We back every order with our Fresh-First Guarantee. If any perishable or pantry product is damaged or below peak quality, simply submit a photo within 24 hours for an instant replacement or refund—no return shipment necessary.
We accept all major credit/debit cards (Visa, MasterCard, RuPay), UPI (Google Pay, PhonePe, Paytm), and Net Banking with 256-bit SSL bank-grade encryption.
